Managed
IT Services

Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’ IT systems, as agreed upon in a Service Level Agreement (SLA). IT equipment is typically procured by the client, and depending on the SLA, Managed Service Providers may provide round-the-clock monitoring, issue resolution and reporting, and more.
 

As more and more organizations jump on the Managed IT Services bandwagon, it's becoming easier to see that the benefits of managed services are many. Traditionally, IT related machine or network maintenance was done using only the “break-fix” methodology. This meant that when something broke, the business called a maintenance expert, and they responded to, and hopefully fixed the problem.

By handing IT operations over to a reliable MSP, the provider is responsible for managing, monitoring or resolving problems for selected IT systems and functions on your behalf. This allows you to focus on your core business processes rather than being hindered by IT issues.

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This includes Remote Monitoring and Management, Break/Fix, Fully Managed IT Services, In House.

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